CAREERS

We are a business with a vision: to be the UK’s leading customer-centric one-stop broadcasting equipment rental company. This enables us to offer exceptional opportunities to inspiring minds: people with the insight, passion and ideas to positively embrace new challenges, adding real value to everything we do.

Our Culture

We offer our employees the chance to make a genuine impact. We value diverse opinions in a stimulating and fun environment where everyone has the chance to share in our success. Our environment enables every employee to realise their potential. We value your unique perspectives, invest in your potential and encourage your personal and professional growth.

Diversity & Inclusion

We are committed to an inclusive culture that embraces, leverages, and respects the diversity of our people, our clients, and our communities in order to reach our aspiration to be the UK’s leading customer-centric one-stop broadcasting equipment rental company. We foster an inclusive and respectful work environment where every employee can contribute his or her best work, succeed based on merit, and be rewarded appropriately. Inclusion requires an appreciation for the value that difference brings. To that end, we seek to attract, develop and retain the best people, who reflect the communities in which we operate. Talent comes from all cultures, countries, races, genders, sexual orientations, abilities, beliefs, backgrounds, and experiences.

Commitment to You

When you build your future with us, we’ll empower you to be yourself and grow both personally and professionally. We’re a close-knit, diverse organisation - a place where individuals make all the difference. We value your unique perspectives, experiences and ideas, and we’re determined to think differently and challenge the status quo. We’re passionate about rewarding great performance, working together to share sustainable success. We’ll recognise your contribution, and provide you with training and challenging work to help drive your career development. We will also encourage you to value your life outside work and enjoy it to the full, so that you join us each day with real energy, enthusiasm and purpose.

Hire Desk Coordinator - Crawley+-

Reports to: Hire Desk Sales Manager Location: Crawley, RH10 9TU

The Role
To be responsible for the hire out of a full range of broadcasting equipment to clients and provide advice to them on “best fit” solutions for their broadcasting and production requirements.

Key Responsibilities

Maximise all sales opportunities by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately
Explore new business opportunities whilst maintaining good business relationships with existing clients and all details updated to relevant CRM system.
Providing a quick and accurate quote response to ‘best fit’ solutions for the customer’s operational needs
Taking of orders, processing and following them through to completion
Arranging delivery and collection of orders in accordance with the customer’s requirements
Working together as a team, and liaising with all departments to ensure complete customer satisfaction for each hire
If necessary, sourcing and hiring in additional equipment to satisfy the customer
Processing all input to IT system and paperwork relating to all aspect of the hire job
Keeping operations informed of any repairs and maintenance so that future business is not impacted
Maintaining and having an interest in production, the broadcast and live events industry and relevant product knowledge
Working as part of a team and helping to solve the customer’s problem/concern

You:
Essential

Highly self-motivated, team player that thrives in a challenging and demanding environment
Deadline driven, with high standards of accuracy
Strong organisational and administration skills to effectively manage hire contracts, be able to identify problems, assess and resolve them
Ability to learn and understand an extensive range of hire equipment (technical specifications and applications)
Good literacy, numeracy and computer skills
Exceptional level of customer service in all areas
A confident, professional and outgoing manner to be able to deal with customers at all levels
Confidence in your ability and have a passion for selling/account management
An excellent telephone manner and the ability to build rapport with customers

Desirable

Experience of working in the broadcast sector and hire/rental department

The role operates on a shift basis between the hours of 8:00 am to 7:00 pm, Monday to Friday

This is an excellent opportunity to work within a fast paced technology led industry with a competitive salary based on qualifications and experience. A great Company pension, 20 days annual leave increasing up to 25 days, private medical, life insurance, free parking.

Please note only applicants who are already eligible to live and work in the UK without the need of visa sponsorship can be considered.

Junior Projects Engineer - Crawley+-

Reports to: CTO Location: Crawley, RH10 9TU

The Role
This is a great opportunity for a graduate engineer to join our growing projects team based at our head office in Crawley. We are planning our new generation of systems using a combination of off-the-shelf and custom-built components to enable us to build future-ready systems that production companies will love to use and which are scalable, fast to deploy and cost effective. To make this a reality we are looking for an enthusiastic graduate engineer who would like to grow their skills as we grow our business.

Key Responsibilities

Work with the CTO, other specialist base engineers (eg Audio and/or RF) to help build be-spoke flyaway systems
Learn to build and programme the system as designed in an accurate and timely fashion to meet or exceed the client’s needs and expectations
Help test systems to ensure fit for purpose and ready for work
Work Onsite to provide engineering and operational support as required (may involve long unsociable hours, weekend working and be located in any part of the world)

Person Specification

Graduate or similar qualification in electronic, communication or broadcast engineering Knowledge of IP networks would be welcome
Highly self-motivated, team player that thrives in a challenging and demanding environment
Knowledge and understanding of the extensive range of broadcast equipment (technical specifications and applications) that the projects team uses regularly
Highly self-motivated, team player that thrives in a challenging and demanding environment
Deadline driven, with high standards of accuracy
Good organisational and people skills
Good literacy, numeracy and computer skills (Microsoft office and Visio)
Ability to identify problems, assess and resolve them
Good literacy, numeracy and computer skills (Microsoft office)
A confident, professional and outgoing manner to be able to deal with customers at all levels
Willingness to work away from home as required

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected.

Projects Engineer - Crawley+-

Reports to: CTO Location: Crawley, RH10 9TU

The Role
This is a great opportunity for an experienced projects engineer to join our growing projects team based at our head office in Crawley. We are planning our new generation of systems using a combination of off-the-shelf and custom-built components to enable us to build future-ready systems that production companies will love to use and which are scalable, fast to deploy and cost effective. Leading the engineering effort to build this next generation of services will be your key focus in this role making it an interesting and exciting time to join.

Key Responsibilities

Work with the CTO, other specialist base engineers (eg Audio and/or RF) and the hire desk to create bespoke quotes based on the clients requirements
Prepare detailed system drawings to customers desired workflow and equipment choices balancing appropriately the desired level of redundancy, the need to consider weight, effectiveness and the cost of the proposed solution
Where required, discuss the proposed requirements and solutions with the customer to ensure that PBH fully understands and reflects their needs in the proposed solution and articulates the PBH proposal effectively to the customer to demonstrate PBH credibility and experience as assets in winning the work
Build and programme the system as designed in an accurate and timely fashion to meet or exceed the client’s needs and expectations
Test systems to ensure fit for purpose and ready for work
Work Onsite to provide engineering and operational support as required (may involve long unsociable hours, weekend working and be located in any part of the world)