CAREERS

We are a business with a vision: to be the UK’s leading customer-centric one-stop broadcasting equipment rental company. This enables us to offer exceptional opportunities to inspiring minds: people with the insight, passion and ideas to positively embrace new challenges, adding real value to everything we do.

Our Culture

We offer our employees the chance to make a genuine impact. We value diverse opinions in a stimulating and fun environment where everyone has the chance to share in our success. Our environment enables every employee to realise their potential. We value your unique perspectives, invest in your potential and encourage your personal and professional growth.

Diversity & Inclusion

We are committed to an inclusive culture that embraces, leverages, and respects the diversity of our people, our clients, and our communities in order to reach our aspiration to be the UK’s leading customer-centric one-stop broadcasting equipment rental company. We foster an inclusive and respectful work environment where every employee can contribute his or her best work, succeed based on merit, and be rewarded appropriately. Inclusion requires an appreciation for the value that difference brings. To that end, we seek to attract, develop and retain the best people, who reflect the communities in which we operate. Talent comes from all cultures, countries, races, genders, sexual orientations, abilities, beliefs, backgrounds, and experiences.

Commitment to You

When you build your future with us, we’ll empower you to be yourself and grow both personally and professionally. We’re a close-knit, diverse organisation - a place where individuals make all the difference. We value your unique perspectives, experiences and ideas, and we’re determined to think differently and challenge the status quo. We’re passionate about rewarding great performance, working together to share sustainable success. We’ll recognise your contribution, and provide you with training and challenging work to help drive your career development. We will also encourage you to value your life outside work and enjoy it to the full, so that you join us each day with real energy, enthusiasm and purpose.

Hire Desk Coordinator - Warrington+-

Reports to: Hire Desk Sales Manager Location: Warrington, WA3 6BL

The Role
To be responsible for the hire out of a full range of broadcasting equipment to clients and provide advice to them on “best fit” solutions for their broadcasting and production requirements.

Key Responsibilities

Maximise all sales opportunities by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately
Explore new business opportunities whilst maintaining good business relationships with existing clients and all details updated to relevant CRM system.
Providing a quick and accurate quote response to ‘best fit’ solutions for the customer’s operational needs
Taking of orders, processing and following them through to completion
Arranging delivery and collection of orders in accordance with the customer’s requirements
Working together as a team, and liaising with all departments to ensure complete customer satisfaction for each hire
If necessary, sourcing and hiring in additional equipment to satisfy the customer
Processing all input to IT system and paperwork relating to all aspect of the hire job
Keeping operations informed of any repairs and maintenance so that future business is not impacted
Maintaining and having an interest in production, the broadcast and live events industry and relevant product knowledge
Working as part of a team and helping to solve the customer’s problem/concern

You:
Essential

Highly self-motivated, team player that thrives in a challenging and demanding environment
Deadline driven, with high standards of accuracy
Strong organisational and administration skills to effectively manage hire contracts, be able to identify problems, assess and resolve them
Ability to learn and understand an extensive range of hire equipment (technical specifications and applications)
Good literacy, numeracy and computer skills
Exceptional level of customer service in all areas
A confident, professional and outgoing manner to be able to deal with customers at all levels
Confidence in your ability and have a passion for selling/account management
An excellent telephone manner and the ability to build rapport with customers

Desirable

Experience of working in the broadcast sector and hire/rental department

The role operates on a shift basis between the hours of 8:00 am to 7:00 pm, Monday to Friday

This is an excellent opportunity to work within a fast paced technology led industry with a competitive salary based on qualifications and experience. A great Company pension, 20 days annual leave increasing up to 25 days, private medical, life insurance, free parking.

Please note only applicants who are already eligible to live and work in the UK without the need of visa sponsorship can be considered.

IT Support Technician+-

Reports to: IT Support Manager Location: Crawley, RH10 9TU

The Role
The IT Technician will work alongside and report to the IT Support Manager assisting in day-to-day support tasks as well as getting involved in projects.

Key Responsibilities

Day-to-day support for hardware and software
Maintenance tasks on laptop, desktops and servers
Testing and advising about new technology
Becoming involved in new and ongoing projects to improve and develop the company systems
Installation and setup of new hardware and software
Fault finding
Ensuring all new and current IT hardware/software records are recorded correctly and maintained
Able to work under pressure to meet deadlines
A willingness to work out of hours if and when required for new installations or projects
Following IT Procedure in setup of new equipment and software
Create documentation and user instructions
Undertaking any other general IT Support issues as and when required

You:

This role is ideally suited to someone with experience in a similar role with an IT related qualification and a minimum of 2 years relevant experience.

A team player but also someone who uses their initiative when necessary and can work on their own
High interest in IT and learning how systems/software/hardware work
Self-motivated, with the ability to solve problems
Good interpersonal skills and can work well with people at all levels
Excellent communication skills, fluent in written and oral English
Exceptional level of customer service in all areas
Local to the Crawley area, preferably a car driver/owner due to the office location
Good PC troubleshooting and technical skills including some knowledge of:-
Windows 7 & 10
Office 2016
Windows Server 2008r2 & 2012r2
Active Directory
Microsoft Exchange 2010-2013
Salesforce CRM
Basic Network infrastructure with exposure to Cisco and Watchguard
Panda Security and Management
Ringcentral

This is an excellent opportunity to work within a fast paced technology led industry with a competitive salary based on qualifications and experience. A great Company pension, 20 days annual leave increasing up to 25 days, private medical, life insurance, free parking.

Please note only applicants who are already eligible to live and work in the UK without the need of visa sponsorship can be considered.