Careers

Presteigne is always looking for good people to join us. If you would like to be considered for future openings please email us, attaching your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Presteigne is an equal opportunity employer, offering excellent compensation and benefits packages. All applications are dealt with in the strictest confidence.

 

Position:              IT Support Technician
Report to:            IT Support Manager
Location:             Crawley, West Sussex

Purpose of Role:

The IT Support Technician will work alongside and report to the IT Support Manager assisting in day-to-day support tasks as well as getting involved in projects.

Key responsibilities:

  • Day-to-day support for hardware and software
  • Maintenance tasks on laptop, desktops and servers
  • Testing and advising about new technology
  • Becoming involved in new and ongoing projects to improve and develop the company systems
  • Installation and setup of new hardware and software
  • Fault finding
  • Ensuring all new and current IT hardware/software records are recorded correctly and maintained
  • Able to work under pressure to meet deadlines
  • A willingness to work out of hours if and when required for new installations or projects
  • Following IT Procedure in setup of new equipment and software
  • Create documentation and user instructions
  • Undertaking any other general IT Support issues as and when required 

Person Specification:

This role is ideally suited to a recent graduate of IT related degree / other IT related Further Education studies or someone with a genuine passion for IT looking for a start in their career.

  • A team player but also someone who uses their initiative when necessary and can work on their own
  • High interest in IT and learning how systems/software/hardware work
  • Self-motivated, with the ability to solve problems
  • Good interpersonal skills and can work well with people at all levels
  • Excellent communication skills
  • Local to the Crawley area, preferably a car driver/owner due to the office location
  • Good PC troubleshooting and technical skills including some knowledge of:-
    • Windows 7 & 10
    • Office 2016
    • Windows Server 2008r2 & 2012r2
    • Active Directory
    • Microsoft Exchange 2010-2013
    • Salesforce CRM
    • Basic Network infrastructure with exposure to Cisco and Watchguard
    • Comodo Managed Antivirus
    • Ringcentral

To apply for the role, please send your CV and covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Due to the number of applications, you will only be contacted if you are short-listed for the next stage.

No agencies please.

 

  • Our Branches

    London Office

    • Head Office
      Unit 9, The Brunel Centre
      Newton Road, Crawley
      RH10 9TU
      United Kingdom
    • Tel: +44 (0) 1293 651 300
      Fax: +44 (0) 1293 651 301
      24Hour Line: +44 (0) 7623 974597
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Our Branches

    Manchester Office

    • Unit D7, Taylor Business Park
      Risley, Warrington
      WA3 6BL
      United Kingdom
    • Tel: +44 (0)161 667 2620
      Fax: +44 (0)161 667 2621
      24Hour Line: +44 (0)161 667 2620
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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