Presteigne is an equal opportunity employer, offering excellent compensation and benefits packages. All applications are dealt with in the strictest confidence.
Position: IT Support Technician
Report to: IT Support Manager
Location: Crawley, West Sussex
Purpose of Role:
The IT Support Technician will work alongside and report to the IT Support Manager assisting in day-to-day support tasks as well as getting involved in projects.
- Day-to-day support for hardware and software
- Maintenance tasks on laptop, desktops and servers
- Testing and advising about new technology
- Becoming involved in new and ongoing projects to improve and develop the company systems
- Installation and setup of new hardware and software
- Fault finding
- Ensuring all new and current IT hardware/software records are recorded correctly and maintained
- Able to work under pressure to meet deadlines
- A willingness to work out of hours if and when required for new installations or projects
- Following IT Procedure in setup of new equipment and software
- Create documentation and user instructions
- Undertaking any other general IT Support issues as and when required
This role is ideally suited to a recent graduate of IT related degree / other IT related Further Education studies or someone with a genuine passion for IT looking for a start in their career.
- A team player but also someone who uses their initiative when necessary and can work on their own
- High interest in IT and learning how systems/software/hardware work
- Self-motivated, with the ability to solve problems
- Good interpersonal skills and can work well with people at all levels
- Excellent communication skills
- Local to the Crawley area, preferably a car driver/owner due to the office location
- Good PC troubleshooting and technical skills including some knowledge of:-
- Windows 7 & 10
- Office 2016
- Windows Server 2008r2 & 2012r2
- Active Directory
- Microsoft Exchange 2010-2013
- Salesforce CRM
- Basic Network infrastructure with exposure to Cisco and Watchguard
- Comodo Managed Antivirus
Due to the number of applications, you will only be contacted if you are short-listed for the next stage.
No agencies please.